Legal Information

Introduction

Welcome to The Good Books Agency! We are committed to protecting your privacy and ensuring that your personal information is handled safely and securely. This Privacy Policy outlines how we collect, use, and protect the information you provide to us.

Information We Collect

At The Good Books Agency, we collect only the following information from you:

• Name

• Email Address

How We Use Your Information

We use the information we collect for the following purposes:

• New Book Updates: To inform you about the latest releases and updates on our books.

• Participation in Campaigns: To manage and communicate with you regarding any campaigns or special offers.

• Courses and Friendly Platforms: To provide information about our courses and engage with you through our platforms.

How We Protect Your Information

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We ensure that any third-party service providers we use also maintain adequate security measures.

Data Retention

We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you wish to unsubscribe or have your information removed, please contact us as described below.

Your Choices

You have the right to:

• Opt-Out: You can unsubscribe from our communications at any time by following the unsubscribe link in our emails or by contacting us directly.

• Access and Update Information: If you wish to access or update your information, please contact us using the details below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us Customer Service 

Payment Methods: 

At The Good Books Agency, we offer a range of secure payment options to make your shopping experience as convenient as possible. We accept:

• Credit and Debit Cards (Visa, MasterCard, American Express, etc.)

• PayPal

All transactions are processed through a secure payment gateway to ensure your personal and financial information is protected.

Order Processing: Orders are processed within 1-3 business days of receipt. You will receive a confirmation email once your order has been processed and shipped.

Returns and Refunds: We want you to be completely satisfied with your purchase. If you are not satisfied, we offer the following return and refund policy:

• Eligibility: Returns are accepted within 15 days from the date of receipt. Items must be in their original condition and packaging.

• Return Process: To initiate a return, please contact our customer service team at Customer Service form to obtain a Return Merchandise Authorization (RMA) number. Returns without an RMA number may not be processed.

• Refunds: Once we receive and inspect the returned item, we will process your refund to the original payment method. Please allow 5-7 business days for the refund to appear on your statement.

• Exchanges: We do not offer exchanges at this time. Please return the item and place a new order.

Non-Returnable Items: 

Please note that certain items may be non-returnable, including. For more details, please refer to our product descriptions.

Shipping Costs: 

Return shipping costs are the responsibility of the customer unless the return is due to an error on our part or a defective item. In such cases, we will provide a prepaid shipping label.

Contact Us: 

For any questions regarding payment, returns, or refunds, please contact our customer service team at Customer Service form. We are here to assist you!

At The Good Books Agency, we value our VIP members and are pleased to offer exclusive discounts as a token of our appreciation. VIP members who meet the requirements outlined on our Home Page are eligible for these special offers.

Eligibility: To qualify for VIP member discounts, individuals must fulfill the specific criteria listed on our Home Page. This often includes (e.g., subscribing to our newsletter, and participating in promotional activities).

Discount Details:

• Exclusive Savings: VIP members receive a 20% discount on all book orders.

• How to Apply: Discounts are automatically applied at checkout for eligible members. Simply log in to your VIP account and proceed with your purchase.

• Terms & Conditions: Discounts are subject to availability and may be adjusted periodically. Please review our current discount terms on the Home Page for the most up-to-date information.

Thank you for being a valued VIP member. We hope you enjoy these exclusive benefits as part of your continued support for The Good Books Agency.